Causes - Error “Sorry, OneDrive Can’t Add Your Folder Right Now”

OneDrive Sorry OneDrive Can’t Add Your Folder Right Now
OneDrive Sorry OneDrive Can’t Add Your Folder Right Now

Microsoft OneDrive “Sorry, OneDrive can’t add your folder right now” error can stem from various underlying issues. Here's a breakdown of the most common causes

  • Internet Connectivity Issues: An unstable or interrupted Internet connection can hinder OneDrive's ability to sync.
  • OneDrive Glitches: Temporary software glitches within the OneDrive application itself.
  • Folder Permissions: Insufficient permissions to read, write, or modify the folder you're trying to add.
  • OneDrive Sync Conflicts: Conflicts arising from trying to sync folders that are already being synced or have shortcut syncs.
  • SharePoint/Teams Related Issues: Problems related to syncing SharePoint libraries or Microsoft Teams files, such as incorrect library settings (e.g., "Require Check Out," required columns, draft item security)
  • Domain Restrictions: Corporate policies that restrict OneDrive syncing to specific domain-joined machines.
  • OneDrive Client Problems: Problems come from the OneDrive client itself.

Fixes - Error “Sorry, OneDrive Can’t Add Your Folder Right Now”

OneDrive Sorry We Can’t Add Your Folder Right Now
OneDrive Sorry We Can’t Add Your Folder Right Now

After finding the causes of your OneDrive not uploading folder issue, you can try the following solutions to address the issue.

1. Preliminary Fixes

► Check your internet connection: Ensure a stable connection.

► Restart your computer: A simple restart can resolve temporary glitches.

► Restart OneDrive: Closing and reopening the OneDrive application can help.

► Try adding a different folder: To isolate if the issue is with a specific folder.

2. OneDrive Troubleshooter (Windows)

Step 1. Search for "OneDrive troubleshooter" on Microsoft's support website.

Step 2. Download and run a small executable file. Then, the troubleshooter will automatically scan for common OneDrive problems and attempt to fix them.

Step 3. Follow the onscreen prompts.

3. Check Folder Permissions (Windows)

Step 1. Right-click the folder you're trying to add to OneDrive.

Step 2. Select "Properties” and go to the "Security" tab.

Step 3. Click "Edit" and select your user account from the list.

Step 4. In the "Permissions for [your username]" section, ensure that "Full control," "Modify," "Read & execute," "Read," and "Write" are all allowed. If not, check the allow box.

Step 5. Click "Apply" and then "OK".

Check Folder Permissions
Check Folder Permissions

4. Reset OneDrive (Windows)

Step 1. Press the Windows key + R to open the Run dialog box.

Step 2. Type %localappdata%\Microsoft\OneDrive\onedrive.exe /reset and press Enter.

Step 3. Wait a few minutes for OneDrive to reset. The OneDrive icon should disappear and reappear in the system tray.

5. Check SharePoint/Teams Settings (If Applicable)

Change the "Require Check Out" Option:

Step 1. If you're syncing a SharePoint library, go to the library settings.

Step 2. Look for “Library Settings” > "Versioning settings" and check if "Require documents to be checked out before they can be edited?" is set to "Yes." If so, change it to "No" (if appropriate).

Do Not Require Check Out
Do Not Require Check Out

Change Required Columns:

If you have required columns in the SharePoint library, make sure that the files that you are trying to sync have those columns populated.

Check “Draft Item Security”:

In the library settings, check the “Draft Item Security” settings to make sure that the settings do not prevent you from syncing the files.

Check Draft Item Security
Check Draft Item Security

Check Permissions:

Ensure that your user account has the correct permissions to access the SharePoint library or Teams files.

6. Domain Policy Checks (Corporate Environments)

If you're in a corporate environment, contact your IT department. They can verify if any group policies are restricting OneDrive syncing.

Workaround – Add Folder to OneDrive on MultCloud

If you are using multiple cloud storage services, such as OneDrive, OneDrive for Business, SharePoint Online, Dropbox, Google Drive, and iCloud Drive, have you thought about managing them all in one place? MultCloud is a service that can help you realize that. It supports 30+ popular cloud drives and gives you various functions to manage them.

If you cannot add a folder to OneDrive on its app, you can try to add the folder on MultCloud. You can choose your desired folder from the local and upload it to this folder. Moreover, if your aim is to move a folder from another cloud to OneDrive, MultCloud can help you automate the process with its Cloud Transfer function.

Upload Folder to OneDrive on MultCloud
Upload Folder to OneDrive on MultCloud

Cloud Transfer can directly transfer files from multiple clouds to OneDrive without downloading and uploading. For example, you can transfer folders from SharePoint Online, Google Drive, and Dropbox to OneDrive in one Cloud Transfer task. Besides, MultCloud supports offline transfer. Therefore, after creating a transfer task, you can close the task window and shut down your computer, and the transfer will continue.

If you plan to upload folders from another cloud to OneDrive, you can refer to the example steps of transferring SharePoint folders to OneDrive.

Step 1. Create a MultCloud account on its website.

Step 2. Click “Add Cloud” and the SharePoint Online button to add SharePoint Online to MultCloud. Then, add OneDrive to MultCloud with the same step.

Add OneDrive and SharePoint Online to MultCloud
Add OneDrive and SharePoint Online to MultCloud

Step 3. Select “Cloud Transfer” in the left sidebar and choose SharePoint folders in the left box and OneDrive in the right box.

Upload SharePoint Folder to OneDrive
Upload SharePoint Folder to OneDrive

Step 4. Press the “Transfer Now” button to start transferring.

Conclusion

If you encounter the “Sorry, OneDrive can’t add your folder right now” error, try to fix it with the above 6 solutions. If the error cannot be solved with them, contact Microsoft Support to get professional advice.

Besides, if you plan to add folders from other clouds to OneDrive, give MultCloud a try. It can automate the file transfer process and the process can run offline.

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