NAS Synology Shutdown Not Working: How to Fix It

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• What is a NAS Synology and Why It’s Important?
• Common Reasons for NAS Synology Shutdown Not Working
• How to Troubleshoot NAS Synology Shutdown Issues
• How to Properly Shutdown Your Synology NAS
• Preventing Improper Shutdowns on Your Synology NAS
• Conclusion
• Bonus Tip: Direct Way to Backup Synology NAS to Clouds

What is a NAS Synology and Why It’s Important?

Let's briefly explain NAS Synology and why it's such an essential component of many households and businesses before getting into troubleshooting. In essence, NAS (Network-Attached Storage) is a centralized storage system that links to your network and makes data accessible to several people or devices over the local network or internet.

Understanding NAS Technology

A NAS device stores files, apps, backups, and other data for convenient access, much like a digital warehouse. Because of its network connection, shared files are accessible to all users without requiring a dedicated server.

Why Synology is a Popular Choice

Synology is one of the top names in the NAS market. Known for its user-friendly interface, advanced features, and reliability, Synology devices are a preferred choice for both personal and professional use. They come with a range of tools like DSM (DiskStation Manager) that makes managing your NAS easy.

Common Reasons for NAS Synology Shutdown Not Working

There are several reasons why your NAS Synology shutdown may not be functioning, ranging from software bugs to hardware malfunctions. Let's examine some of the most frequent causes in more detail.

Hardware Failures and Power Issues

One of the first things to check is the power supply. A faulty power adapter, bad cables, or a disrupted power source can prevent the Synology NAS from shutting down properly.

Software Glitches and System Errors

Sometimes, the DSM software on your Synology NAS can encounter bugs or glitches, which might prevent the system from shutting down correctly. Issues like corrupted files, outdated software, or conflicting applications can contribute to this.

Improper Shutdowns and Its Consequences

An improper shutdown (like pulling the plug or cutting power abruptly) can damage your Synology NAS’s internal files and cause system errors. This can make it difficult for the device to complete future shutdowns properly.

How to Troubleshoot NAS Synology Shutdown Issues

If your NAS Synology shutdown not working problem is persistent, don’t panic! Follow these troubleshooting steps to resolve the issue.

Step 1: Check Power Supply and Cables

The power supply and cables should be checked first to make sure they are operating correctly. Verify that your NAS is connected to a dependable power source and look for any obvious damage on the power cords.

Step 2: Verify System Logs for Errors

Check your DSM logs for any error messages or warnings related to the shutdown process. Logs can give you valuable insights into what's going wrong, like system or application errors.

Step 3: Perform a Soft Reboot

Sometimes a simple soft reboot (turning off and on the device) can fix minor issues. Use the DSM interface or the power button on your NAS to initiate this.

Step 4: Try a Hard Reset if Necessary

A hard reset might be necessary if the soft reboot is unsuccessful. By returning the NAS to its original configuration, this procedure can assist in resolving complicated problems.

How to Properly Shutdown Your Synology NAS

Preventing issues from happening is easier than dealing with them after they arise. Here's how you can properly shutdown your Synology NAS.

To ensure a safe shutdown and avoid data corruption, follow the proper procedures every time you power down your NAS Synology.

1. Using DSM Interface for Shutdown

The safest method is through the DSM interface. Navigate to Control Panel > Hardware & Power > Power and click "Shutdown" to turn off the NAS safely.

2. Using SSH for Advanced Shutdown

For advanced users, you can shutdown the Synology NAS using SSH commands. Open an SSH client, log into the NAS, and use the shutdown command.

Preventing Improper Shutdowns on Your Synology NAS

A little prevention goes a long way. Here are some tips to avoid Synology NAS improper shutdowns in the future.

1. Regular Maintenance and Updates

Regular updates ensure your system is running efficiently. Update your DSM software frequently to avoid errors that could lead to shutdown problems.

2. UPS (Uninterruptible Power Supply) Usage

If you live somewhere that has frequent power outages or surges, purchasing a UPS is a smart option. When a power outage occurs, this will allow your Synology NAS enough time to safely shut down.

3. Enabling Automatic Shutdown Features

You can enable automatic shutdown features in DSM. This feature ensures your NAS automatically shuts down in the event of a power failure, avoiding abrupt shutdowns that could damage your system.

Conclusion

Although a NAS Synology shutdown not working problem can be annoying, it is usually easy to fix with the correct procedures. You can make sure that your Synology NAS keeps working properly by avoiding erroneous shutdowns, debugging hardware and software, and using the right shutdown techniques. Do not hesitate to contact Synology support for more thorough assistance if issues continue.

Bonus Tip: Direct Way to Backup Synology NAS to Clouds

To prevent data damage or loss caused by various system failures of NAS Synology, you can choose to back up some important data to a cloud account, such as iCloud Drive, Backblaze or IDrive. Here is a professional cloud backup software---MultCloud, which can be used for cloud-to-cloud backup, transfer or synchronization without manual downloading. The following core functions can all be used for data migration, but with different focuses.

• ✅Cloud Transfer: Used for personal account data migration.
• ✅Team Transfer: Used for sub-account data migration of corporate accounts.
• ✅Cloud Sync: Used for data backup between cloud accounts
• ✅Cloud Backup: Used for important data backup and recovery.

In addition, the tool also provides image saving, cloud torrenting or email migration services.

• ✨Instagram Downloader: Free download of Instagram pictures and videos.
• ✨Remote Upload: Directly parse seed data to the cloud.
• ✨Email Migration: Save emails and attachments to the cloud.