Why "Unable to Preview File Google Drive" Error Appears?

When you failed to preview file in Google Drive, you must feel quite disappointing, especially in collabration work. So, what trigger such issues and what you should do next to get rid of this problem? Don't worry, that's exactly what we will talk about in this article. First of all, we will analyze the possible causes behind the problem:

1. Unsupported File Format

Google Drive supports a wide range of file formats for preview. However, if your file is in a format that Google Drive does not support for preview, you will encounter this issue. 

File Type
File Type
Notes:✎...
if the files you are trying to preview in Google drive is Microsoft Office files like Word, Excel or PowerPoint, and you receive the error message saying you are unable to preview this file due to an error in the Microsoft Word preview program, then you might need to use the Microsoft Office program itself to open and preview these files.

 

2. File Size Limitation

Google Drive has a file size limit for previewing documents, images, and videos. If your file bypasses this limit, you will not be able to preview it directly in Google Drive. In this case, download the large files to your local and preview via professional tools.

3. Browser Compatibility Issues

Different browsers have different levels of compatibility with Google Drive's preview functionality. If you are using an outdated browser or a browser that is not fully compatible with Google Drive, you may fail to preview files.

Network
Network

4. Internet Connection Problems

A stable and robust internet connection is essential for previewing files in Google Drive. If your internet connection is slow or unstable, the you might be unable to preview files.

5. Cache and Cookies

Over time, your browser accumulates cache and cookies, which can become corrupted and interfere with Google Drive’s ability to preview files. 

6. Insufficient Permissions

If the file is shared with you but you do not have the necessary permissions to view it, you will not be able to preview it in Google Drive. Ensure that you have at least view permissions for the file.

7. Google Drive Server Issues

Occasionally, Google Drive might experience temporary server issues or outages, which can affect its functionality, including the ability to preview files.

Server
Server

8. File Corruption

If the file itself is corrupted, Google Drive will not be able to generate a preview. Corrupted files may need to be repaired or replaced.

9. Browser Extensions and Plugins

Certain browser extensions and plugins can interfere with Google Drive’s preview function. Disabling these extensions temporarily can help identify if they are causing the issue.

10. Device Compatibility

Some devices, especially older ones or those with outdated operating systems, may not support the latest features of Google Drive, leading to preview issues. Ensuring your device and its operating system are up-to-date can help mitigate this problem.

How to Fix the "Unable to Preview File Google Drive" -11 Solutions

If you're experiencing the "unable to preview file Google Drive" issue, follow these steps to troubleshoot and resolve the problem effectively:

1. Check File Format

Ensure the file you are trying to preview is in a supported format. Google Drive supports a variety of file formats, including PDFs, images, and videos. If your file is in an unsupported format, please convert it to a supported format using some software.

2. Reduce File Size

If your file is too large, try reducing its size. For documents, you can split them into smaller files. For images and videos, you can compress them to a more manageable size.

3. Update Your Browser

Ensure that you are using the latest version of your web browser. Google Drive works best with updated browsers like Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge. Updating your browser can resolve compatibility issues.

Update
Update

4. Check Internet Connection

A stable internet connection is crucial for previewing files in Google Drive. Ensure that your internet connection is strong and reliable. If you're experiencing connectivity issues, try restarting your router or switching to a different network.

5. Verify Permissions

Ensure that you have the necessary permissions to view the file. If the file is shared with you, make sure you have at least view permissions. You can check and update permissions through the file's sharing settings in Google Drive.

6. Clear Cache and Cookies

The accumulated cache and cookies can cause issues with Google Drive. You can open your browser settings, find the privacy or history section, select "Clear browsing data" and clear cache and cookies. Finally, restart your browser and try to preview the file again.

Clear Cache
Clear Cache

7. Disable Browser Extensions

Certain browser extensions can interfere with Google Drive's functionality. Temporarily disable all extensions to see if one of them is causing the issue:

  • Open your browser settings. 
  • Navigate to the extensions or add-ons section.
  • Disable all extensions.
  • Restart your browser and try to preview the file again.

8. Update Google Drive App

If you are using the Google Drive app on a mobile device or computer, make sure it is updated to the latest version. Updates often include bug fixes and performance improvements.

9. Check Google Drive Status

Occasionally, Google Drive might experience temporary outages or server issues. Check the Google Workspace Status Dashboard to see if there are any ongoing issues with Google Drive.

10. Try a Different Device or Browser

If the issue persists, try accessing Google Drive from a different device or browser. This can help determine if the problem is specific to your current setup.

11. Re-upload the File

If the file is corrupted, try re-uploading it to Google Drive. Download the file to your computer, open it to ensure it's not corrupted, and then upload it back to Google Drive.

Alternative Tool to Preview Google Drive Files

To manage Google Drive data and preview the files in Google Drive, you can also make use of some third-party tools like MultCloud. With the help of MultCloud, you can manage multiple cloud service or accounts in only one platform, saving the times and energy to switching accounts or service frequently. By far, it supports 30 personal cloud drives and 5 business cloud drives. You can add all your cloud accounts into it and transfer, sync or backup data across different cloud drives. Also, it enables you to rename, delete, download, upload, or preview files in cloud drive, just like what you do in the official site.

  • Cloud SyncSync data across clouds seamlessly in real time.
  • Cloud Transfer: Move one cloud data to another without download and re-upload.
  • Cloud Backup: Dynamically backup and restore files between clouds.
  • Automatic: Set up a schedule to make task automatically run as preferred.
  • Offline: Transfer, sync or backup cloud data online without going through local.
  • Efficient:  Access and manage all your clouds with a single login.