Preface
You're not the only one who has ever wondered why iCloud Drive won't download pictures or data. For all of your Apple devices, iCloud Drive is meant to be a smooth, automated cloud storage solution that makes it simple to store, retrieve, and share files between your iPhone, iPad, Mac, and PC. Nevertheless, many customers have annoying problems when iCloud Drive simply fails to download files as anticipated, despite its ease. The files may not download at all, or the "downloading" symbol may be permanently frozen, leaving you perplexed as to what's wrong. Let's examine some typical causes for this problem and how to fix it.
Causes of iCloud Drive Not Downloading Issue
Before attempting any troubleshooting, it’s important to understand why iCloud Drive isn’t downloading data. iCloud Drive isn’t working properly for a number of reasons. Some of the most common causes are:
- Unreliable Internet Connection: A slow and unstable Internet connection is one of the most common reasons why iCloud Drive isn’t downloading. If your Wi-Fi is unstable or intermittent, you may experience trouble downloading files through iCloud efficiently. Files like documents, apps, or images require a stable internet connection to download smoothly.
- Insufficient Storage: Both iCloud and smartphones have insufficient storage. If there’s not enough storage space on your iCloud, files may not download properly or may not sync at all. Similarly, if your iCloud storage is full, new files won’t be downloaded to your device, which can cause problems with iCloud Drive.
- Software Glitches: iCloud Drive can malfunction from time to time due to software issues on your device. These issues can cause iCloud Drive to stop working, fail to download, or stop working when trying to sync files.
- Outdated Version: Using older versions of iCloud, macOS, or iOS can cause compatibility issues that prevent downloads. Keep your software up to date. The latest versions often fix bugs and improve cloud syncing functionality.
- iCloud Sync Issues: Sometimes, iCloud can have trouble syncing files between devices. Files may stop or not download at all due to iCloud sync issues or errors.
- iCloud Drive Downloads Stopped: If iCloud Drive files appear to have "stopped downloading", it could be due to a stopped or ongoing background activity. This could mean that your device is overloaded or another process is running, causing the file to download to wait but not start.
- Corrupted Files: Files themselves can occasionally become corrupted, preventing them from downloading properly from iCloud Drive. This is especially true if files were incorrectly saved or uploaded before syncing.
How to Fix iCloud Drive Not Downloading
Now that we’ve identified the most common causes of iCloud Drive download issues, let’s move on to the solutions. Here are eight proven solutions for iCloud Drive download failures, stuck downloads, and other syncing issues.
1. Check Your Internet Connection
The most common cause of iCloud Drive not downloading is an unstable or weak Internet connection. To fix this issue, you’ll need a strong Wi-Fi connection. Here’s how:
Step 1: Check your Wi-Fi connection using a web browser or streaming video.
Step 2: If your Internet speed is slow or you’re experiencing intermittent disconnects, try restarting your router.
Step 3: If the issue persists, try switching to a different Wi-Fi network or using mobile data if available.
If your connection is stable and fast, your files should start downloading right away.
2. Free up Storage Space
iCloud Drive won’t be able to download files if your device’s storage is full. To fix this issue, you’ll need to free up some space.
Step 1: Go to Settings > General > iPhone Storage on your iPhone or iPad.
Step 2: See which files or apps are using the most storage space.
Step 3: Move your data to an external hard drive or another cloud drive to make room for new downloads. Or, you can uninstall software you no longer use.
Bonus Tip: Transfer or Sync Files between iCloud Drive and Other Cloud Services
If you’re considering migrating files from iCloud Drive to another cloud drive, or vice versa, MultCloud can be extremely useful. Trusted by over 3 million users, MultCloud is a multi-cloud management tool that facilitates the transfer or synchronization of files between various cloud services.
For instance, it allows for seamless file transfers from cloud drives like iCloud Drive to Google Drive without the need to download and then re-upload files. MultCloud also enables you to access and manage all your cloud accounts via a single application. Currently, it supports more than 30 different cloud services, including Google Drive, OneDrive, Dropbox, Box, Google Photos, iCloud Photos, FTP, WebDAV, and more.

- Cloud Transfer: MultCloud can transfer files from one cloud service to another directly without downloading and re-uploading.
- Cloud Sync: With MultCloud, you can easily sync two folders between different cloud services in real-time.
- Cloud Backup: You can backup and restore data between different cloud services automatically.
- Instagram Downloader: MultCloud can help you download Instagram videos, photos, reels, and stories to local device or remotely upload them to your clouds.
- Email Migration: You can directly back up and save Gmail emails as PDFs to your computer or cloud drive in bulk.
- Manage all cloud accounts in one place: Connect all your clouds to MultCloud and you'll find it so easy to access and manage multiple cloud storage files with a single login.
3. Update Your Software
Issues with iCloud Drive can occur if you’re using an older version of macOS or iOS software. Make sure your software is up to date:
Step 1: On your iPhone or iPad, choose Settings > General > Software Update; on your Mac, choose Apple menu > System Preferences > Software Update.
Step 2: Select Download and Install. If an update is available,
4. Restart iCloud Drive Syncing
Sometimes, issues can be resolved by restarting iCloud syncing. To start the iCloud syncing process anew, follow these steps:
Step 1: Under Settings > Name, select iCloud.
Step 2: Turn off iCloud Drive.
Step 3: Wait a few moments, then turn it back on. This will force iCloud Drive to restart and start downloading your data properly.
5. Quit the Application or Restart Your Device
The app or device may be frozen. If iCloud Drive is not downloading files, here’s how to fix it:
Step 1: Activate the App Switcher and swipe up from the bottom of the screen to quit the Files app on your iPhone or iPad.
Step 2: Press and hold the power button to turn off your device, then turn it back on to restart.
6. Sign Out of iCloud and Sign Back In
You can resolve file syncing and downloading issues by signing out of iCloud and then signing back in. Here’s how:
Step 1: On your iPhone or iPad, choose Settings > your name > Sign Out. On your Mac, choose Apple menu > System Preferences > Apple ID.
Step 2: After signing out, wait a few moments and then sign back in with your Apple ID.
7. Disable Power Saving Mode (iPads and iPhones)
Downloads from iCloud can sometimes be hindered by Low Power Mode, especially when your battery is low. Turning off Low Power Mode can help if you’re having trouble downloading from iCloud Drive.
Step 1: Select Settings > Battery.
Step 2: Turn off Power Saving Mode. After turning off Power Saving Mode, try downloading the file again.
8. Contact Apple Support
There may be an issue with your iCloud account or a system-wide iCloud issue. If the solutions mentioned above didn’t resolve the issue, your best option in this situation is to contact Apple Support directly for assistance. You can contact them by visiting the Apple Support page or using the Apple Support app.
Conclusion
If you're having trouble downloading files from iCloud Drive, you have a few options. There are detailed instructions for fixing a variety of issues with iCloud Drive. These include poor connectivity, synchronization issues, and insufficient storage. The following troubleshooting procedures should be used to fix iCloud Drive's slow, failed, or non-downloading file difficulties.
You can easily resolve iCloud Drive if you remember these fixes and run into this frustrating problem again. I hope your synchronization goes well!
MultCloud Supports Clouds
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Google Drive
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Google Workspace
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OneDrive
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OneDrive for Business
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SharePoint
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Dropbox
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Dropbox Business
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MEGA
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Google Photos
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iCloud Photos
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FTP
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box
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box for Business
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pCloud
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Baidu
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Flickr
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HiDrive
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Yandex
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NAS
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WebDAV
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MediaFire
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iCloud Drive
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WEB.DE
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Evernote
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Amazon S3
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Wasabi
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ownCloud
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MySQL
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Egnyte
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Putio
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ADrive
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SugarSync
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Backblaze
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CloudMe
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MyDrive
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Cubby