If you see 'There is a problem with this windows installer package icloud,' don’t worry. We explain why iCloud app cannot be installed on Windows and provide solutions to fix this error. Get your iCloud for Windows running smoothly again with easy fixes.
Content at a glance:
There is a problem with this Windows Installer package
I'm trying to install iCloud for Windows and I kept getting the error message "There is a problem with this Windows Installer package. A program run as part of the set up did not finish as expected. Contact your support personnel or package vendor." I made sure that the Windows installer service is set to auto. I'm not sure what to do.
- Question from discussions.apple.com
iCloud for Windows is a connection between Windows and the Apple ecosystem, which provides the convenience of accessing iCloud files on Windows computers. However, it’s frustrating if you encounter an iCloud install error while installing iCloud for Windows.
If you’re trying to install iCloud for Windows and the installation fails, show you “iCloud: there is a problem with this Windows installer package”, there are several factors that can cause this problem.
So, how to fix “There is a problem with this Windows installer package” in iCloud, check the following solutions now.
To fix "There is a problem with this Windows installer package" in iCloud, try the following solutions.
Verify that your computer satisfies the minimal system requirements for iCloud for Windows. Check these specifications on Apple's official website.
For iCloud for Windows to function properly, Windows 10 or later is required. The installation will not go through if you are using an outdated version of Windows.
Insufficient storage, memory, or computing power on your computer may also cause the installation to fail. Alternatively, you need to free up disk space before reinstalling iCloud for Windows.
It's possible that the installer file was corrupted during the download or that the download process was halted.
Re-download iCloud for Windows from the official Apple website. Verify that the version you are downloading is right for your operating system (64-bit or 32-bit). After downloading, try installing the software again.
Previous iCloud installations or other conflicting applications like Apple Software Update or Bonjour could be causing compatibility issues.
You can uninstall ALL Apple apps including iTunes, Apple Application Support (both 32-bit and 64-bit), and Apple Software Update. Reboot your computer after the uninstallation to ensure no remnants of the previous version are interfering.
Once uninstalling all the Apple apps, download and install iCloud for Windows. It can be installed exactly as it should. Then reinstalled other Apple apps like iTunes, etc.
The installation procedure may be blocked by antivirus or firewall software that wrongly classifies the installer as a false positive or flags it as possibly dangerous. During installation, temporarily turn off your firewall or antivirus program. To temporarily off real-time protection if you're using Windows Defender, navigate to Settings > Update & Security > Windows Security > Virus & Threat Protection.
Re-enable your firewall and antivirus program when the installation is finished to make sure your system is still safe.
Windows may prevent the installer from making the required system changes if you are not logged in as an Administrator or if you do not have the proper rights.
Launch the installer with administrator privileges. To run the iCloud setup file as an administrator, right-click on it and choose Run. Try entering in with an Administrator account and launching the installer again if you're using a limited user account.
Over time, system files can become corrupted due to improper shutdowns, software conflicts, or system updates.
Run the System File Checker (SFC) tool to repair any corrupted system files:
1. Open Command Prompt as an administrator (right-click and select Run as Administrator).
2. Type the following command and press Enter:
sfc /scannow
3. Wait for the process to finish and then restart your computer.
After the system scan and repairs, try installing iCloud again.
Check for Windows Updates: Go to Settings > Update & Security > Windows Update, then click on Check for updates. Install any available updates and restart your PC.
Once your system is fully updated, try installing iCloud for Windows again.
Generally speaking, you can restart your computer to fix almost all problems, just try and check if it is fixed.
No matter whether “There is a problem with this windows installer package” in iCloud is fixed or not. It’s highly recommended to backup your iCloud files for security with the comprehensive web-based multiple cloud storage manager - MultCloud.
To backup iCloud files, MultCloud can do the following things for you:
So, how to backup iCloud files to another cloud with MultCloud, here we will take backup iCloud Drive files to Google Drive for example:
1. Log in to your MultCloud account once registered.
2. Click Add Cloud > iCloud Drive, then add it to MultCloud according to the prompt. Add Google Drive now using the same procedure.
3. Hit Cloud Sync, choose iCloud Drive files as the source, and a location in Google Drive as the destination.
Tips:
4. Press the Sync Now button to sync iCloud Drive to Google Drive effortlessly.
If you are facing the problem “There is a problem with this Windows installer package” in iCloud, you can try the above ways to fix it. Besides, you can protect your iCloud files in multiple ways with MultCloud, like move photos from iCloud Drive to Google Photos, etc. Thus, why not give it a try?