If you're facing a OneDrive and Dropbox conflict, this guide will help you resolve it. Learn how to fix sync issues and answer 'Can I use OneDrive and Dropbox at the same time?' for smooth file access and management.
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Conflict between OneDrive and Dropbox
I have a small orange icon on many of my Dropbox pdf files. These files cannot be opened from Windows Explorer on my laptop. Dropbox support tells me this is a One Drive icon. How can I get rid of it and access my files?
- Question from answers.microsoft.com
If you're using both Onedrive and Dropbox for file storage and syncing, you may have come across a frustrating issue: the Onedrive and Dropbox conflict. These two cloud storage giants, each with their unique features, can sometimes interfere with one another when installed on the same computer or device. This conflict can lead to syncing issues, access errors, and other problems that can slow down your workflow. But don’t worry! In this article, we’ll explain what causes this conflict, whether you can use both services at the same time, and how to fix common issues.
The OneDrive and Dropbox conflict occurs when the two cloud storage services clash, particularly when they try to access or sync the same file or folder simultaneously. This can happen when both apps are running on the same device, competing for system resources, or trying to sync the same file in different ways. Thus, you might encounter the following errors:
Other errors indicate the OneDrive and Dropbox conflict.
Let's first examine the functions of Dropbox and Onedrive to comprehend why this conflict arises. Dropbox is a third-party service that provides cloud-based file storage, whereas Onedrive is a Microsoft file hosting service that is closely integrated with Windows. Although both apps have different syncing strategies, they frequently attempt to regulate file access and syncing when installed on the same device, which might cause problems.
Onedrive and Dropbox conflicts might arise for several primary reasons:
Dropbox won't interfere with OneDrive if you place it at C:\Users\username\Dropbox. Make sure both Dropbox and OneDrive are located in the corresponding path:
Just change the Dropbox folder location to the above path when setting up.
We found that if you have synced these files and folders to OneDrive, then syncing them to Dropbox will show you the OneDrive and Dropbox conflict error. If you sync files to Dropbox first, and then sync them to OneDrive, there will not be a problem.
Here is how to sync files to Dropbox, then sync to OneDrive to let Dropbox and OneDrive sync the same files:
1. Please install both Dropbox and OneDrive desktop apps, and log in to both accounts.
2. Tap the Dropbox icon > Your Account icon > Preferences.
3. Tap Backup on the left side, then choose Manage Backup.
4. Choose Enable backup.
5. Choose the folders you’d like to Dropbox, hit Save > Set up, and follow the guide to sync folders to Dropbox.
6. Click on the OneDrive icon on the system tray, then hit the gear icon > Settings.
7. Choose Manage backup in the Sync and backup section.
8. Select the same folders and hit Save to sync the same files to OneDrive.
Limitation: However, we have done it successfully just once, it’s failed to run twice and it shows the error message “We can’t back up your ** folder in OneDrive, because it contains another cloud storage”.
If you want to sync the same files and folders to Dropbox and OneDrive, using the desktop apps might not be the best way. You can create backup copies for those files and folders, then upload copies to Dropbox and OneDrive via the web app.
In fact, if you want to sync the same files and folders to both Dropbox and OneDrive, there is the best free way for you to complete this job, using the powerful web-based multiple cloud storage manager MultCloud. Why?
Sync OneDrive with Dropbox Straightforward in Three Easy Steps
1. Go to the MultCloud website, and sign up for free. And then sign in with your password and email address.
2. Integrate OneDrive and Dropbox with MultCloud. To add Dropbox, click "Add Cloud" and choose it. To allow access to MultCloud, adhere to the guidelines. Next, add OneDrive using the same procedure.
Tip: On the left side of the "Add Cloud" interface, you can see if the cloud drive has been successfully added.
3. Sync OneDrive and Dropbox. Hit "Cloud Sync" on the left, then choose OneDrive as the source directory and choose Dropbox as the target directory. After that, click "Sync Now" to finish syncing Dropbox and OneDrive.
Tips:
The Onedrive and Dropbox conflict can be frustrating, but it’s manageable with the right approach. Whether you're dealing with syncing issues, access errors, or wondering how to use both services at the same time, the key is understanding how each platform works and taking steps to prevent clashes. By using them smartly, you can make the most of both Onedrive and Dropbox, ensuring smooth file management and syncing across both platforms.