What to do if Google Shared Drive disappeared? In this post, you can find the quick ways to fix Google Shared Drives not showing up issues. Find the full guide to show all your Shared Drive files.
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SHARED DRIVES MISSING
Hi, I am facing a problem about Shared Drives. It has been missing from my Drive. I do not have the admin rights to recover it. So, how I want to get back the Shared Drives' files? Thank you.
- Question from support.google.com
If your shared drive in Google Workspace disappears, there are several potential reasons this might happen:
If a shared Google Drive has disappeared from your Google Drive, here are some steps you can take to troubleshoot and potentially resolve the issue:
Contact the Drive Owner: If someone else owns the shared drive, ask them to verify that you still have access. They can re-share it with you if necessary or adjust permissions to ensure you have the appropriate access.
Request Access Again: If you’ve lost access, you may see a prompt to request access when you try to view it. Send a request, and the owner can approve it.
Sometimes, files or shared drives may seem to disappear but are just hard to locate. Use the search bar at the top of Google Drive to search for the name of the shared drive or specific files within it. Filter the results by selecting “Shared Drives” in the search settings for a more focused search.
If the shared drive isn’t showing up due to a temporary glitch, sign out of your Google account, then sign back in.
Try refreshing your browser or clearing your cache if you’re accessing Google Drive through a web browser.
Try a Different Browser: Sometimes, the issue may be related to your current browser. Try accessing Google Drive using a different browser (e.g., switch from Chrome to Firefox or Safari).
Use Another Device: If you’re on a computer, switch to a mobile device, or vice versa, to check if the shared drive reappears.
On mobile devices, the Google Drive app’s cache may sometimes cause display issues. Go to your device settings, find Google Drive under “Apps”, and clear the cache.
Restart the app and check if the shared drive reappears.
Verify Active Status: If you’re using Google Workspace or an organizational account, ensure your account is active and hasn’t been suspended or disabled.
Switch Accounts: Sometimes, people have multiple Google accounts. Make sure you’re signed into the correct account where the shared drive was accessible.
Check for any notifications in Google Drive or emails from the drive owner that may inform you of changes in permissions or access.
Search your inbox for keywords like “shared drive access” or “Google Drive” to see if any updates from the owner or Google itself explain the issue.
Occasionally, Google services experience outages. Visit the Google Workspace Status Page to see if there are any ongoing issues with Google Drive or shared drives. If there is an outage, you’ll need to wait for Google to resolve it.
If none of the above steps work, you may need to contact Google Support for help. This is especially useful if the shared drive contained critical information and you need assistance recovering access.
By following these steps, you should be able to locate or restore access to a shared Google Drive if it has disappeared.
If your Google Shared Drive really missing, it’s so frustrating. To prevent from that data loss, it’s highly recommended to backup Google Shared Drive in advance. Fortunately, you have the powerful web-based multiple cloud storage manager - MultCloud to do this job easily. Why?
So, how to backup Google Shared Drive to another cloud? Don’t worry, here you can find the simple steps to backup Shared Drive to OneDrive for Business, just take it for reference:
1. Log in to your MultCloud Dashboard after signing up.
2. Pitch on Add Cloud, then choose Shared Drive, hit Access Personal Cloud or Access Organization. Then add OneDrive for Business accordingly.
3. Click Cloud Transfer, choose files in Shared Drive as the source, then a directory in OneDrive for Business as the target.
4. Press the Transfer Now button to backup Shared Drive to OneDrive for Business.
Tips:
After reading here, you might have gotten the best way to let Google Shared Drive disappeared, just find the best way to make it. Besides, It’s advisable to backup Google Shared Drive files to another cloud to prevent data from losing. Just create a backup for everything important to keep your files safe.