What should I do to fix the Copy to Dropbox not working problem? Don’t worry, here you can find the culprits and the solutions to fix it on different devices, including Windows, Mac, etc.
Content at a Glance:
In-Browser "Copy To Dropbox" option gives an error
I am regularly sent folders on Dropbox. When I click the "Copy to Dropbox" option in a browser (Safari or FireFox, Windows or Mac), I get the result "there was a problem completing this request."
Sometimes, the folder gets added to my Dropbox account anyway, and sometimes, it never does. How do I fix this very annoying bug?
- Question from dropboxforum.com
You're not the first person who has attempted file transfers only to discover that "copy to Dropbox not working" applies. Regardless of operating system—Windows, Mac, Android, or iPhone—this annoying problem can prevent productivity. It can feel like hitting a brick wall when Dropbox won't comply, whether you're attempting to sync business files, back up essential documents, or just move pictures.
So, what’s causing this problem? And more importantly, how do you fix it? In this guide, we’ll break down the common reasons why "copy to Dropbox not working" happens, provide step-by-step troubleshooting for different devices, and even introduce a smarter tool to make file transfers seamless.
Understanding the cause of this problem is helpful before attempting to remedy it. Dropbox depends on several things to function properly, including software compatibility, storage capacity, app permissions, and internet access. If any of these are out of whack, you might run into copy to Dropbox not working Windows 10, Mac, or mobile errors.
There are multiple factors that can result in the Dropbox copy failure problem.
No matter the reason, it’s important to find a way to fix it. Now, check the following solutions to troubleshoot.
If you’re on Windows and struggling with failed transfers, try these solutions:
Sometimes, a simple restart fixes syncing glitches. Try this:
1. Tap the Dropbox icon on the Windows system tray.
2. Click the profile account on the top right and choose Quit from the list.
3. Then run the Dropbox app again to restart.
4. Now check if copy to Dropbox not working is solved.
Ensure you’re connected to a stable network. Or you need to connect an Ethernet connection to ensure the Internet connection is stable.
Outdated software is a common cause. Generally speaking, Dropbox will automatically update the app to fix bugs. So, make sure your Windows version is up to date. Updating to the latest version of the Windows operating system in the Windows Update and Security, and checking if the problem persists.
Temporarily disable your firewall to test if it’s blocking Dropbox.
1. In the Windows search box, type "Windows Defender" and press Enter.
2. In the pane on the left, select "Turn Windows Defender Firewall on or off".
3. For both private and public network settings, use the radio option next to "Turn Off Windows Defender Firewall (not recommended)" in the newly opened window.
4. To make the changes take effect, click OK.
If all else fails, a fresh install might resolve hidden bugs. You need to uninstall Dropbox, then download the latest Dropbox app from the website and install it on your Windows computer to troubleshoot the problem.
Mac users often face permission-related issues. Here’s how to troubleshoot:
1. Go to System Preferences on your Mac.
2. Choose Security & Privacy and choose Full Disk Access.
3. Enable Dropbox to get full disk access ability.
Apple frequently releases fixes for compatibility issues.
Android Fixes:
Way 1. Clear the Dropbox cache
You can go to Settings > Apps > Dropbox > Storage > Clear Cache, then copy files to Dropbox easily.
Way 2. Enable Storage Permissions
Ensure the app has storage permissions enabled.
iPhone Fixes:
Way 1. Enable Background App Refresh (Settings > General > Background App Refresh).
Way 2. Update iOS and the Dropbox app from the App Store.
If manual fixes aren’t cutting it, MultCloud offers a smarter solution. MultCloud is an all-in-one multiple cloud storage manager, so you can directly upload files to Dropbox, move files between Dropbox folders, or even copy files from one Dropbox account to another easily with MultCloud. Besides, you can enjoy the following benefits:
To bypass the Copy to Dropbox not working problem, you can upload files to Dropbox directly with MultCloud. Here is how to do:
1. Sign Up for MultCloud. Create a free account on the MultCloud website and log in to the MultCloud Dashboard.
2. Add Dropbox. Click "Add Cloud" and choose Dropbox, input the needed information to add, and it will be listed automatically on the right side.
3. Upload Files to Dropbox. Click Dropbox on the left side, open a Dropbox folder, choose Upload File to select files you’d like to upload, and hit Open to upload files to Dropbox directly.
Dealing with copying to Dropbox not working can be a headache, but most fixes are straightforward. The preceding fixes ought to get your files going again, regardless of whether you're using Windows 10, Mac, Android, or iPhone. Additionally, if you're sick of Dropbox's drawbacks, MultCloud and similar tools provide a smooth substitute.