How to Fix Shard Albums Not Showing up on iPhone?

This article provides troubleshooting steps for resolving shared album visibility problems on an iPhone 12 running iOS 14.5. It covers checking iCloud settings, enabling shared albums, syncing, updating iOS, restarting and signing in/out of iCloud, checking album settings, reviewing privacy settings, and waiting for sync. If issues persist, contacting Apple Support is recommended.

Ricardo August 21, 2024

Don't worry, I've got you covered. This issue is quite common and can be sorted out. Here's what you can do to fix the shared album not updating on iPhone problem.

Check iCloud Settings: Ensure that you're signed in to iCloud with the same Apple ID on both devices.
Enable Shared Albums: Go to "Settings" > "Photos" and make sure "Shared Albums" is turned on.
Sync and Wi-Fi: Make sure your iPhone is connected to Wi-Fi, as Shared Albums require an internet connection to sync.
Update iOS: Make sure you're on the latest iOS version. Sometimes, software updates resolve such issues.
Restart and Sign Out/In: Try restarting your iPhone and signing out and back into iCloud.
Check Album Settings: In the Shared Album, tap on the “People” icon. Ensure that "Public Website" is turned on if you're trying to access it online.
Privacy Settings: Check if your album contributors' email addresses are correct in their contact entries.
Wait and Check Online: Sometimes, it takes a bit for albums to sync across devices. You can also check if the album shows up on iCloud.com.

If you've tried these steps and your shared albums not showing up on iPhone issue persists, contacting Apple Support might be your best bet. Good luck, and I hope this gets your iCloud shared albums showing up on your iPhone again!

Besides, if you still can’t find shared albums on your iPhone, you can use a trusted cloud file manager, MultCloud, to access and manage your iCloud Photos conveniently.

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After signing up MultCloud, you can take the following steps:

Step 1. Click “Add Cloud” and choose iCloud Photos to log in to your Apple ID.

Step 2. Once your iCloud Photos has been added, you could see all the albums clearly.

Step 3. You can use the cloud-built-in features in the above feature bar to manage or share your iCloud Photos. You could also use Cloud Transfer, Cloud Sync, or Cloud Backup to transfer, sync, or backup photos from iCloud to other clouds.

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