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Why Does OneDrive Keep Crashing? Quick Fixes to Resolve Constant Issues!

Why does OneDrive keep crashing? In this guide, we dive into common reasons behind OneDrive crashes, including startup errors and update issues. Learn quick and effective ways to fix these problems and keep OneDrive functioning smoothly without interruptions.

October 21, 2024

Preface

OneDrive, which is a service provided by Microsoft for cloud storage, has formed an important part of the digital lives of most individuals. It allows for storage, access, and file sharing across multiple devices. However, there is a common problem faced by its users: OneDrive crashes unexpectedly. This situation can be so frustrating and disturbing especially if important files are involved. This comprehensive guide will discuss some possible reasons that could lead to OneDrive crashing constantly together with solutions that can help solve the problem.

Understanding the Problem - OneDrive Crashing

Before we provide you with solutions, let’s explain the meaning of "OneDrive crashing". The following are some common manifestations:

 For no reason closing: Sometimes OneDrive might just shut down leaving you with unsaved documents.

 Unresponsive: The OneDrive window will not display any new commands at all.

 Error announcement: Such messages are about one drive suggesting there are other problems underneath this surface.

Frequent Causes: Why Does OneDrive Keep Crashing?

1. OneDrive App Not Up-to-date: Using an outdated version of the OneDrive app may lead to incompatibility with your operating system or even the emergence of bugs.

2. Connectivity Problems in the Network: A weak or unstable Internet connection may lead to OneDrive crashing down.

3. Insufficient Disk Space: For proper functioning, OneDrive requires enough storage space on your device. Hence, if it is almost full, it might cause a crash.

4. File Damage: Damaged files can disrupt OneDrive’s process resulting in crashes.

5. Conflicted External Programs: Certain third-party software may conflict with OneDrive and therefore make it crash.

6. Software Problems of Operating System: Bugs or glitches within the Operating System could pose a serious threat to OneDrive’s stability.

7. Corrupt OneDrive Cache: Various problems including crashes could come up due to a corrupted cache of this application.

Solutions to OneDrive Keeping Crashing

1. The OneDrive App Needs an Update

1. Check for updates: Open the OneDrive app and check available updates in the settings.

2. Install updates: Download and install all available updates to always use the current version.

2. Improve Network Connection

1. Check your Internet connection: It is important to have a stable and reliable connection.

2. Restart your router: A simple restart can sometimes resolve network issues.

3. Try connecting to another network: If possible, check on another network whether this problem persists or not.

3. Storage Space Liberation

1. Eradicate unnecessary documents: Deleting current non-essential materials helps create additional space.

2. Relocation of files within an external storage device: Transfer bulky documents on an external hard disk drive or cloud storage.

3. Clear OneDrive cache: Follow the steps in the OneDrive settings to clear the app’s cache.

4. Check for Corrupted Files

1. Scan for viruses: Use well-known antivirus software to examine your device for malware.

2. Repair corrupted files: If there are damaged documents, attempt their restoration using appropriate tools.

5. Disable Conflicting Software

1. Identify conflicting software: Recently installed or updated applications that could be conflicting with OneDrive should be temporarily disabled.

2. Test OneDrive: Confirm whether OneDrive is functioning correctly without such incompatible programs.

3. Update your operating system: Update your operating system to the most recent version to fix possible glitches.

4. Run system scans: Use integrated utilities or third-party programs to test your computer for problems.

7. Reset OneDrive

1. Follow the steps: Check the official Microsoft documents for instructions on resetting OneDrive.

Note: You should back up important data before resetting OneDrive because all copies of files on a local drive will be deleted.

8. Contact Microsoft Support

If you have attempted the above solutions and OneDrive is still malfunctioning, it may be wise to seek help from Microsoft support. They may be able to provide more targeted troubleshooting methods or help with essential issues.

Additional Tips

1. Make use of OneDrive's selective sync option: Select which folders to sync with your device in order to lessen OneDrive's load.

2. Track OneDrive Activity: Follow up on OneDrive activities for any unusual behaviors that may signify a problem.

3. Rethink using an alternative cloud storage service: If issues persist with OneDrive, maybe another cloud storage option would work. You can use Dropbox, OneDrive, iCloud Drive, Wasabi, pCloud, or MEGA as a workaround. If you want to manage multiple clouds in one place, MutlCloud is recommended to you as an industrial-leading service. You can access all your cloud files on MultCloud and make full use of its functions to transfer your OneDrive files to Dropbox or another cloud without downloading and re-uploading.

  • Cloud Transfer: MultCloud can transfer files from one cloud service to another directly without downloading and re-uploading.
  • Cloud Sync: With MultCloud, you can easily sync two folders between different cloud services in real-time.
  • Cloud Backup: You can backup and restore data between different cloud services automatically.
  • Instagram Downloader: MultCloud can help you download Instagram videos, photos, reels, and stories to local device or remotely upload them to your clouds.
  • Email Migration: You can directly back up and save Gmail emails as PDFs to your computer or cloud drive in bulk. 
  • Manage all cloud accounts in one place: Connect all your clouds to MultCloud and you'll find it so easy to access and manage multiple cloud storage files with a single login.

Conclusion

By doing this or addressing the basic reasons for OneDrive crashing frequently, you could get your problem sorted out and have an easier time with it. Be sure you always have the right information about OneDrive's latest updates and guidelines so as not to suffer from other issues later on.

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