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Why Can't I Change Password on Instagram? Here’s How to Fix It Fast

Can't reset password on Instagram? Learn why you might be experiencing this issue and how to resolve it using methods such as email and SMS. Get tips for troubleshooting common problems like not receiving a reset email and other obstacles to regain access to your account.

October 22, 2024

Introduction

Why Can't I Change Password on Instagram

I'm currently frustrated because I can't change my Instagram password. Facing difficulties when you're trying to secure your account or log in again can be daunting. Let's look at the possible causes and solutions.

Understanding the Issue: Can't Change Password on Instagram

Instagram has grown into an essential part of online life. When you are unable to reset your password, you feel like you are blocked in important aspects of your daily life. There are many potential causes of this problem, each with its own set of complications.

Why Can't I Change Password on Instagram?

1. Incorrect Phone Number or Email Address: One of the most common reasons is entering a number. Your phone or email address is incorrect. Instagram won't accept your login certificate if you haven't used it.

2. Account Hack: If someone gains unauthorized access to your account, your recovery information may be changed. Therefore, you cannot reset your password using existing technology.

3. Technical Issues: Instagram's servers sometimes crash. Unable to reset a password for a long time due to these errors.

4. Forgotten Email Address: If you have multiple email accounts, it can be easy to forget the correct account you used to register with Instagram.

5. Inactive Email Account: If the email account associated with your Instagram account is deleted or inactive, a password reset link will not be sent to you.

6. Problems with Your Spam Folder: Sometimes reset emails end up in your spam or junk folder, and it's easy to forget about them.

7. Email Filter Settings: Filters or settings in your email service can block password recycling or redirect emails.

Solutions to Fix "Can't Change Password on Instagram"

Now you know why you can't reset your Instagram password. Take a look at some ways to gain access to your account again.

Solution 1. Confirm your phone number and email address

First you need to make sure that the phone number and email address you are using is correct. Makes you the person connected to your Instagram profile. Even though it seems simple, many people make this mistake.

1. Once you open Instagram, select “Get help signing in”.

2. Enter your phone number, email, or username.

3. Please use the correct information when registering.

Solution 2. Check your junk folder or spam files

If you haven't received the reset email yet, it may be hidden in your spam folder or junk mail.

1. Log in to your email account

2. Go to the “Trash/Spam” folder

3. Search your Instagram email and mark your brand as “not spam”.

Solution 3. Sign up for Facebook

If your Facebook and Instagram are connected, you can change your password using Facebook.

1. Once you open Instagram, select “Get help signing in”.

2. You must select “Log in with Facebook”

3. Reset your password using your Facebook account.

Solution 4. Ask for a link to log in

You can get a link from Instagram to your phone number or email address.

1. Go to the “Forgot Password” section of the Instagram login page.

2. Enter your username, phone number, or email address.

3. Select “Send Login Link” and look for the link in your SMS or email.

Solution 5. Use the "Need More Help?" Option

If you're still having trouble, select "Need more help?" to get more help.

1. On the “Forgot Password” screen, select “Need more help?”

2. Follow the on-screen instructions to send an Instagram support request.

Solution 6. Report Your Account Hacked

If you believe your account has been hacked, report to Instagram.

1. On the login page, click "Get help signing in".

2. Enter your phone number, email, or username.

3. To report that your account has been hacked, click "I need more help" and follow the onscreen instructions.

Solution 7. Check your email filter settings

Make sure your email filters aren't blocking your Instagram email.

1. Enter email settings

2. Check out any filters or rules that can block or route Emails from Instagram.

3. Change your settings to allow Instagram messages to pass through.

Solution 8. Use different devices to use the Instagram app

Changing to a different device sometimes fixes the problem temporarily.

1. Try logging in with a different computer, tablet, or mobile phone.

2. Follow the instructions to set a password.

Addressing Specific Issues

If you're having trouble changing your Instagram password via email, please make sure your email account is activated and able to receive emails. Check all folders (spam, spam, etc.) and make sure that there are no filters installed to block emails on Instagram.

Instagram Forgot Password Not Working.

If you find that Instagram is not working after forgetting your password, it may only be a temporary problem after a few hours. Make sure your Instagram app is up to date and your internet connection is stable.

Do not receive emails when resetting an Instagram password.

If you are not receiving the email to reset your Instagram password then make sure that your Instagram email does not have any filters in it to prevent it from reaching you in your spam folder or junk mail. If you have such a feature, add Instagram to your email service's approved senders list.

Bonus Tip: Download Photos and Videos from Instagram to the Local or Cloud

This article addresses the question "Why can't I change password on Instagram?" If you’re considering downloading Instagram images, videos, reels, stories, and highlights, MultCloud can be extremely useful. Trusted by over 3 million users, MultCloud is a multi-cloud management tool that facilitates the transfer or synchronization of files between various cloud services. The process is quite simple. Just copy the Instagram URL of the desired content, paste it into MultCloud's input field, and download it in high quality.

For instance, you can save Instagram content to your computer or cloud drives, such as Google Drive, OneDrive, or Dropbox. MultCloud also enables you to transfer files between two different cloud services, like Dropbox to Google Drive. it supports more than 30 different cloud services, including Google Drive, OneDrive, Dropbox, Box, Google Photos, iCloud Photos, FTP, WebDAV, and more.

  • Cloud Transfer: MultCloud can transfer files from one cloud service to another directly without downloading and re-uploading.
  • Cloud Sync: With MultCloud, you can easily sync two folders between different cloud services in real-time.
  • Cloud Backup: You can backup and restore data between different cloud services automatically.
  • Instagram Downloader: MultCloud can help you download Instagram videos, photos, reels, and stories to local device or remotely upload them to your clouds.
  • Email Migration: You can directly back up and save Gmail emails as PDFs to your computer or cloud drive in bulk. 
  • Manage all cloud accounts in one place: Connect all your clouds to MultCloud and you'll find it so easy to access and manage multiple cloud storage files with a single login.

Conclusion

Although it may be tedious when you can't change your Instagram password, you can still recover access to your account by following the right steps. Every step you take to fix the problem—verifying your phone number and email, checking your spam folder using your Facebook account, or looking at your hacked account—gets you one step closer to finding a solution.

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