Struggling with onedrive preview not working? This article provides detailed solutions for fixing onedrive preview not working in browser, Windows 10, Mac, Office 365, and after updates. Understand common issues and follow step-by-step guides to restore functionality.
When OneDrive preview stops working, it can be frustrating, especially when quick access to your files is crucial. This comprehensive guide will help you troubleshoot and resolve these problems across various platforms, including Windows 10, Mac, and different web browsers.
Several factors can cause OneDrive preview issues, including outdated software, corrupted files, or browser compatibility problems. Understanding these common causes can help you diagnose and fix the issue more efficiently.
When OneDrive preview isn't working on Windows 10, there are several steps you can take to resolve the issue.
1. Update OneDrive: Ensure that you have the latest version of OneDrive installed. Go to the Microsoft Store or OneDrive's official website to check for updates.
2. Check Windows Updates: Sometimes, missing Windows updates can cause compatibility issues. Go to Settings > Update & Security > Windows Update and check for updates.
3. Reset OneDrive: Resetting OneDrive can help resolve many issues. Open Command Prompt and type the following command. Press Enter and wait for OneDrive to reset.
%localappdata%\Microsoft\OneDrive\onedrive.exe /reset
4. Clear Cache: Clearing the cache can help if corrupted cache files are causing the issue. Go to File Explorer, navigate to the OneDrive folder, and delete any temporary files.
Mac users may also face issues with OneDrive preview. Here are some troubleshooting steps to resolve these issues.
1. Update OneDrive: Ensure that you are using the latest version of OneDrive for Mac. Check for updates in the App Store.
2. Check macOS Updates: Make sure your macOS is up-to-date. Go to System Preferences > Software Update.
3. Reinstall OneDrive: Sometimes, reinstalling OneDrive can fix issues. Uninstall OneDrive from your Mac and download the latest version from the App Store.
4. Check File Formats: Ensure that the file formats you are trying to preview are supported by OneDrive. Unsupported file formats will not be previewable.
If OneDrive preview isn't working in your browser, there are several browser-specific fixes you can try.
1. Clear Browser Cache: Clearing the browser cache can help resolve many issues. Go to your browser settings and clear the cache and cookies.
2. Update Browser: Ensure your browser is up-to-date. Check for updates in the browser settings.
3. Disable Extensions: Some browser extensions can interfere with OneDrive. Try disabling extensions to see if that resolves the issue.
4.Try a Different Browser: If the problem persists, try accessing OneDrive in a different browser. Sometimes, switching browsers can resolve compatibility issues.
Issues with OneDrive preview in Office 365 can often be resolved with a few troubleshooting steps.
1. Check Office 365 Updates: Make sure Office 365 is up-to-date. Go to File > Account > Update Options and check for updates.
2. Sign Out and Sign In: Sometimes, signing out and signing back into your Office 365 account can resolve issues.
3. Check File Permissions: Ensure that you have the necessary permissions to preview the file. Sometimes, permission issues can prevent file previews.
4. Contact Support: If the issue persists, contacting Office 365 support may be necessary for further assistance.
Updates can sometimes cause unexpected issues with OneDrive preview. Here’s how to address them.
1. Rollback Update: If the issue started after a recent update, consider rolling back to the previous version. Go to Settings > Update & Security > Recovery and select "Go back to the previous version".
2. Check for Patches: Sometimes, patches are released to fix issues caused by updates. Check for any recent patches or hotfixes from Microsoft.
3. Reinstall OneDrive: Uninstall and reinstall OneDrive to ensure a fresh installation. This can often resolve issues caused by corrupted files or settings during an update.
4. Restart Device: A simple restart can sometimes resolve issues that occur after an update. Restart your computer and check if the issue persists.
If you are being troubled by the "OneDrive Preview not working" issue, do not hesitate to try the above methods based on the device or platform you are using now. Besides, you can apply some third-party cloud manager to preview OneDrive files like MultCloud. It is famous as a multiple cloud manager, allowing users to add and manage all their cloud drives into one platform.
As long as you add your OneDrive account into MultCloud, you can delete, rename, share, preview the inside files just like in the OneDrive official site. Moreover, it is equipped with many other advanced functions: migrate / sync / backup one cloud to another cloud, convert emails to pdf and save to cloud, save web content to cloud, mass download images from sites, including Instagram, etc.